LENWICH: Your Go-To Sandwich and Deli Spot on Lexington Ave in NYC

LENWICH Introduce

In the fast-paced heart of New York City, finding a reliable spot for a delicious and satisfying meal is a daily quest for many. For those in Midtown East and the surrounding area, LENWICH on Lexington Avenue is a well-known answer. More than just a simple sandwich shop, LENWICH is a full-service deli and cafe that has become a staple for locals, office workers, and visitors. Founded on the principle of crafting high-quality, handcrafted sandwiches, this establishment has built a reputation for its fresh ingredients, diverse menu, and impressively quick service, even during the busiest lunch rushes.

With its casual atmosphere, LENWICH is designed for convenience and efficiency, making it the perfect place for a quick bite. Whether you're on your way to work and need a coffee and bagel, or you're looking for a satisfying lunch to power through the afternoon, LENWICH delivers. The open counter allows you to watch as your food is prepared on the spot, ensuring every order is made with care. It's the kind of place you can grab a meal for solo dining or with a small group, knowing you'll be in and out with a quality meal in hand.

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Location and Accessibility

LENWICH is conveniently situated at 792 Lexington Ave, New York, NY 10065, in a prime location that makes it easily accessible to those working and living in Midtown East and the Upper East Side. Its presence on a major avenue like Lexington makes it easy to find, and its proximity to a number of businesses and attractions solidifies its role as a key local lunch destination. The shop is designed with accessibility in mind, featuring a wheelchair-accessible entrance, ensuring that all customers can comfortably visit and place an order.

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Services Offered

LENWICH is focused on providing a seamless experience for every customer, offering a variety of service options to fit the New York lifestyle. Their offerings include:

Dine-in: A few tables are available for those who want to take a moment to sit down and enjoy their meal inside the shop.
Takeout: The most popular option for many busy New Yorkers, allowing you to quickly grab your order and head back to the office or on to your next destination.
Delivery: For maximum convenience, LENWICH provides delivery services, bringing their full menu right to your door. This is a popular option for office-wide lunch orders.
Catering: LENWICH is a well-established caterer, perfect for office meetings, corporate luncheons, and events of all sizes. Their catering menu includes a wide variety of platters, from signature sandwiches and gourmet salads to breakfast packages and dessert platters. Some notable packages include the "Board Room Breakfast," "Ultimate Lunch," and the classic "New York Classic" sandwich package.

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Features and Highlights

What makes LENWICH stand out in a city filled with delis and sandwich shops?

Made-to-Order Quality: The transparency of their self-service counter and open kitchen is a major draw. You can see all the fresh ingredients and watch as your sandwich or salad is meticulously prepared, ensuring every order is made on the spot.
Expansive Menu Selection: LENWICH offers much more than just sandwiches. The menu is a mix of a bagel shop, deli, and a coffee shop. You can find everything from classic comfort food to healthy options, including salads, hot meals, and a variety of breakfast platters.
Efficient and Friendly Service: Even during the hectic lunch rush, the staff is known for being quick, kind, and efficient. This dedication to fast service makes LENWICH a reliable go-to for many who have limited time for their lunch break.
Customization Options: The "Build Your Own Sandwich" and "Make Your Own Salad" options empower customers to create a meal that is exactly to their liking, with a wide array of ingredients to choose from.
Catering Expertise: The catering service is a major highlight, with well-curated packages like the "Hearty Breakfast" and "Ultimate Lunch" that simplify the process of ordering for a large group. They offer everything from hors d'oeuvres to dessert platters.

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Contact Information

Located at: 792 Lexington Ave, New York, NY 10065, USA

Phone: (646) 649-5594

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What Is Worth Choosing?

At LENWICH, the variety on the menu means there is truly something for everyone, no matter the time of day or your specific cravings. For breakfast, a classic Breakfast Sandwich is a solid choice, but for a more substantial meal, the Western Omelette or a hearty Breakfast Platter with homefries are excellent options. The bagels are also a popular choice, perfect on their own or with a spread.

When it comes to sandwiches, the "Build Your Own" option gives you complete control, with a large selection of meats like GRILLED CHICKEN, TUNA SALAD, and CHICKEN CUTLET. For a curated experience, the "Beef Sandwich" section features signature creations like the Lenwich and Steak'wich, which are known for their robust flavors. The Chicken Cheddar and Jimmy T sandwiches are also highly-praised options, showcasing their knack for combining quality ingredients into a delicious meal.

If you're in the mood for something lighter, the "Make Your Own Salad" option is a fantastic choice, allowing you to select your base, toppings, and dressing. The menu also includes a variety of pre-designed salads, such as the Fiesta Salad and Caesar Salad, as well as daily soup specials like Chicken Noodle Soup. And don't forget to grab a fresh baked good from their selection of muffins and jumbo cookies to satisfy your sweet tooth.

Ultimately, what makes LENWICH a top choice is its ability to consistently deliver a high-quality, convenient, and affordable meal. The combination of its wide-ranging menu, fast service, and commitment to fresh ingredients makes it a reliable destination for a quick lunch, a casual breakfast, or an office catering order. For anyone navigating the hustle of Midtown East, LENWICH is a dependable and delicious spot to refuel.

LENWICH Food & drink

Breakfast Platter & Omelettes
Western Omelette $10.70
Two eggs with black forest ham, red onion and bell peppers
Custom Omelette $7.20
Breakfast Platter $7.20
Two eggs, homefries and toast
Spanish Omelette $10.70
Two eggs with bacon, cheddar, bell peppers and onion

Catering - Kick Starters
Yogurt Parfaits $58.00
Serves a minimum of 10 people. Fruit, granola & low-fat yogurt.
Sliced Fruit Platter $82.00
Serves a minimum of 8 people.
Fresh Fruit Salad $74.00
Serves a minimum of 8 people. Honeydew, cantaloupe, pineapple, kiwi, & strawberries.
Homemade Oatmeal $66.00
Serves a minimum of 8 people. Creamy homestyle or maple apple, Brown sugar, raisins & honey available.

Catering - Rise and Shine
Novie Platter $255.00
Serves a minimum of 10 people. Gourmet bagels, thin slices of smoked salmon, garnished with tomato, red onion, lemon & capers, regular & flavored cream cheese,
Bagel Platter $74.00
Serves a minimum of 8 people. Assorted gourmet bagels, Includes cream cheese, butter & jelly.
Fresh Baked Platter $74.00
Serves a minimum of 8 people. Gourmet bagels, breakfast pastries, yogurt muffins, includes cream cheese, butter & jelly.

Build Your Own Salad
Make Your Own Salad $7.00

Muffins
Corn Muffin $3.25
None
Banana Chocolate Chip $3.25
None
Berry Blast $3.25
Cranberry Orange Muffin $3.25
Marble Crunch $3.25
Banana Walnut $3.25
Double Chocolate Chip $3.25
Bran Muffin $3.25
None
Blueberry Muffin $3.25
None
French Vanilla Choc Chip $3.25
Cappuccino Muffin $3.25
Blueberry Crumb $3.25

Catering - Dessert
Cupcakes $74.00
This item requires over 48 hour notice.
Sweet Tooth Platter $74.00
Assorted gourmet cookies, brownies, pastries.
Cookie & Brownie Platter $74.00

Catering - Pasta Salad
Tuna Shell Pasta $74.00
Shell pasta and tuna salad with celery.
Tortellini $74.00
Cheese tortellini in olive oil sauce with parmesan cheese.
Cavatappi Salad $74.00
Sundried tomato pesto, olives, artichoke hearts, fresh basil and cherry tomatoes.
Penne Pesto With Sun-Dried Tomatoes $74.00
Penne pasta with pesto sauce & sun-dried tomatoes.

Catering - Finishing Touches (Chips)
Individual Bags Of Assorted Chips $20.00
Individual Bags Of Kettle Cooked Chips $23.60
Pretzels $23.60
Bowl ‘O Chips $23.60

Sweets & Fruits
Jumbo Chocolate Chip $3.50
None
Jumbo Oatmeal Raisin $3.50
None
Jumbo Black & White $3.50
None
Banana $1.00
None
Fruit Mix $5.00
None

Soup
Chicken Noodle Soup $5.45

Catering - Green Salad
Autumn Salad $82.00
Dried cranberries, sunflower seeds, roasted corn, edamame, walnuts on a bed of arugula.
Garden Salad $74.00
Black olives, carrots, cucumbers, green peppers, yellow peppers, red peppers, radish, red cabbage, romaine lettuce & tomato.
Spring Salad $82.00
Dried cranberries, grapes, walnuts & crumbled bleu cheese on a bed of mesclun greens.
Greek Salad $82.00
Black olives, carrots, cucumbers, green peppers, yellow peppers, red peppers, radish, red cabbage, romaine lettuce, tomato & feta cheese.
Caesar Salad $74.00
Croutons, romaine lettuce & parmesan cheese.
Fiesta Salad $82.00
Roasted corn, avocado, black beans, tomato, red onion, cilantro, field greens, and tortilla crisps.

Chicken
Jimmy T $15.19
Chicken cutlet with melted mozzarella cheese, grilled onions, sweet peppers and honey mustard
Chicken Cheddar $15.19
Breaded chicken cutlet with melted cheddar cheese, crispy bacon, lettuce & tomato
Chickavo $15.19
Grilled chicken breast with avocado, roasted red peppers, mesclun & ranch dressing
Parmigiana $15.19
Breaded chicken cutlet with melted fresh mozzarella cheese & special parmigiana sauce
Picante Caesar $13.99
Grilled chicken breast with parmesan cheese, romaine lettuce, croutons, jalapeno and picante caesar dressing
Caesar Wrap $13.99
Grilled chicken breast with parmesan cheese, romaine lettuce, croutons and caesar dressing
Buffalo $15.19
Breaded chicken cutlet with melted crumbled bleu cheese, spicy buffalo sauce & green leaf lettuce

Iced Coffee & Tea
Fresh Iced Tea $4.35
None
Iced Coffee $4.05
Iced Mocha $6.35
Iced Americano $4.50
Iced Latte $5.85

Snapple
Snapple Lemon $3.00
None
Snapple Raspberry $3.00
None
Snapple Peach Zero Sugar $3.00
None
Snapple Lemon Zero Sugar $3.00
None
Snapple Half & Half Lemonade $3.00
None
Snapple Peach $3.00
None

Catering - Hors D'Oeuvre
Antojitos $135.00
Tortilla chips, pico de gallo, guacamole.
Sliced Fruit Platter $92.50
Crudité Platter $95.00
Mix of fresh cut julienne vegetables, ranch dipping sauce.
Hummus & Pita Platter $102.50
Includes celery & carrot sticks.
Antipasto Platter $157.50
Variety of gourmet imported & domestic cheeses, Genoa salami, prosciutto, and capicola, olives, artichoke hearts, roasted red peppers served with crackers.
Cheese And Cracker Platter $132.50
Imported and domestic cheeses, gourmet crackers.
Fresh Fruit Salad $82.50
Honeydew, cantaloupe, pineapple, kiwi, and strawberries.

Hot Coffee & Tea
Latte $5.10
Mocha $5.60
Americano $3.75
Herbal Tea $3.55
None
Cafe Au Lait $3.80
Lipton $2.80
Espresso $3.95
Cappuccino $5.10
Coffee $3.30

Catering - Beverages
Fresh Squeezed OJ $38.00
8 oz fresh squeezed juice from seasonal oranges
Ice Coffee $41.75
Choose from regular coffee, decaf coffee, hazelnut coffee, or brewed iced tea.
Box Of Tea $37.00
Ice Tea $41.75
Choose from regular coffee, decaf coffee, hazelnut coffee, or brewed iced tea.
Tropicana OJ $30.00
Box Of Coffee $37.00
Serves 8-10 people. 96 oz box of regular, decaf or hazelnut.

Soda
Diet Coke $3.00
None
Dr. Pepper $3.00
None
Fanta Orange $3.00
None
Diet Dr. Pepper $3.00
None
Diet Sprite Zero $3.00
None
Coke Zero $3.00
None
Sprite $3.00
None
Coke $3.00
None
Gingerale $3.00
None

Kettle Chips
Kettle Sea Salt $2.49
None
Kettle BBQ $2.49
None
Kettle Salt & Vinegar $2.49
None
Kettle Jalapeno $2.49
None

Seltzer
Seagram's Seltzer $3.00
None
Perrier $3.00
None

Catering - Breakfast Packages
Hearty Breakfast $239.60
Served with fresh baked platter, tropicana (individual pints), fresh fruit salad, coffee or herbal tea, egg sandwiches.
Fresh Start Breakfast $150.00
Served with fresh baked platter, fresh fruit salad, coffee or herbal tea.
Classic Continental Breakfast $124.00
Served with fresh baked platter, tropicana (individual pints), coffee or herbal tea.
Good Morning Breakfast $98.00
Served with fresh baked platter, coffee or herbal tea.
Board Room Breakfast $170.00
Served with fresh baked platter, tropicana (individual pints), fresh fruit salad, coffee or herbal tea.

Catering - Sandwich Packages
Boardroom Favorites $282.00
An assortment of our New York classic sandwiches served with a choice of greens, a choice of pasta, and a sweet tray or fruit salad.
Wholesome Lunch $236.00
Assortment of New York classic sandwiches, 1 Side option
Ultimate Lunch $306.00
Assortment of New York classic sandwiches, 4 Side options
Signature Sandwiches $151.60
Assortment of our signature New York classic sandwiches.
New York Classic $204.00
Assortment of our New York classic sandwiches. 1 side option.

Catering - Eggcellent Choices
Egg Sandwiches $87.60
Choice of bacon, turkey bacon, sausage or ham & cheese. Add wrap for an additional cost.
Egg Breakfast Platters $130.00
Served with scrambled eggs, bacon, turkey bacon, sausage & ham, home fries and toast.

Breakfast Wraps
Turkey Belt $7.99
Eggs or egg white, turkey bacon, lettuce and sliced tomato in a wrap
Athens Wrap $7.99
Eggs or egg white, spinach, feta, tomato and turkey in a wrap
Egg White Delight $7.99
Egg whites, avocado, cucumber, kale and muenster in a wrap
Pastrami Hash $7.99
Eggs or egg white, grilled pastrami, home fries and ketchup in a wrap

Breakfast Sandwich
Breakfast Sandwich $4.95
Nova & Tomato $15.19
None

Bagel
Bagel $1.75

Catering - Eggcellent Choices (Breakfast Wraps)
Pastrami Hash $106.00
Egg whites or eggs, grilled pastrami, home fries & ketchup.
Athens Wrap $106.00
Egg whites or eggs, spinach, feta, tomato & turkey.
Portobello Brie $106.00
Egg whites or eggs, portobello, brie, arugula & sliced tomato.
Wild Western $106.00
Egg whites or eggs, jalapeno, onion, grilled ham, salsa & sriracha.
Turkey B.E.L.T. $106.00
Egg whites or eggs, turkey bacon, lettuce & sliced tomato.
Egg White Delight $106.00
Egg whites, avocado, cucumber, kale & muenster

Build Your Own Sandwich
HAM $10.99
HUMMUS $8.20
BLT $9.69
GRILLED CHICKEN $11.99
GRILLED STEAK $11.99
VIRGINIA HAM $10.99
CHICKEN CUTLET $11.99
SMOKED TURKEY $10.99
CHICKEN SALAD $10.99
CRACKED PEPPER TURKEY $10.99
HONEY TURKEY $10.99
GENOA SALAMI $10.99
TUNA SALAD $10.99
BLACK FOREST HAM $10.99
TURKEY $10.99
AVOCADO $8.20

Catering - Finishing Touches (Beverages)
20 Oz. Bottled Soda $28.00
Bottled Water $22.00
Canned Soda $22.00
Snapple $28.00

Oatmeal
Oatmeal $4.95
None

Beef Sandwich
Lenwich $15.19
Hot pastrami, corned beef, melted swiss, coleslaw & thousand island
Chimichurri $15.19
Grilled steak, chimichurri sauce, pico de gallo and jalapeno monterey jack cheese
Steak'wich $15.19
Grilled steak, melted provolone cheese, sauteed peppers & onions
Big Daddy $15.19
Grilled steak, avocado, melted fresh mozzarella, crispy onion, roasted red peppers & sriracha

Lunch Sides
French Fries $4.95
None
Side Coleslaw $1.50
None
Crazy Blue Fries $6.95
None

Lays Brand & Other Chips
Doritos Nacho $1.99
None
Sunchip Original $1.99
None
Lays Sour Cream & Onion $1.99
None
Lays Classic $1.99
None
Doritos Cool Ranch $1.99
None
Sunchip Cheddar $1.99
None
Lays BBQ $1.99
None
Lays Baked $1.99
None

Veggie
Veggie'wich $15.19
Avocado, green leaf lettuce, tomato, carrot, cucumber, alfalfa sprouts, shredded red cabbage, sweet peppers and honey mustard
Caprese $15.19
Fresh mozzarella cheese, roasted red peppers, tomato, basil, capers & sundried tomato pesto

Catering - Lunch Boxes
Box 2 $206.00
One of our New York classic sandwiches, bag of chips and salad. Garden salad, caesar salad, fruit salad, tomato & mozzarella are our top picks for our lunch box!. Side salads must be the same for each box.
Box 1 $191.60
One of our new york classic sandwiches, bag of chips, cookie or brownie.
Box 3 $28.50
One of our New York classic sandwiches, bag of chips, salad, cookie or brownie.

Catering - Gourmet Salad
Tomato With Avocado $74.00
Drizzled with a light Italian dressing.
Teriyaki Grilled Chicken & Broccoli $74.00
Grilled chicken, broccoli, and bell peppers marinated in teriyaki sauce.
Roasted Corn Salad $74.00
Black beans, bell peppers, avocado, scallions & ranch dressing.
Homemade Potato $74.00
Egg Salad $74.00
Cherry Tomatoes & Cucumber With Fresh Mozzarella $74.00
Basil & oregano with olive oil.

San Pellegrino
SP Blood Orange $3.00
None
SP Lemon $3.00
None
SP Orange $3.00
None

Bottled Water
Smart Water 20 Oz Small $3.00
None
Smart Water 33.8 Oz Large $4.00
None
Lenwich 33.8 Oz Large Water $3.50
None
Lenwich 16.9 Oz Small Water $2.00
None

Cold'wich
Italian $15.19
Genoa salami and capicola with provolone cheese, lettuce, tomato, onion, hot peppers, oil and vinegar
Crack Jack Turkey $15.19
Cracked Pepper Turkey, Turkey Pastrami, Pepper Jack Cheese, Lettuce, Capers, Onion, Tomato and Chipotle Mayo
Turkey Brie $15.19
Smoked turkey, brie, dried cranberry, green apple, mixed greens & low fat honey mustard
Emma's $15.19
Smoked ham and smoked turkey with swiss cheese, coleslaw and thousand island
Farmhouse $15.19
Chicken salad with dried cranberry, cucumber, shredded red cabbage, green leaf lettuce & tomato

Juice
Fresh OJ $4.00
None
Tropicana Orange Bottle $3.00
None
Tropicana Apple Bottle $3.00
None

Fish
Tuna Pesto $15.19
Tuna salad, arugula, avocado, pickled onion, balsamic vinegar and pesto
Fish'wich $15.19
Crispy cod filet, coleslaw, kettle chips, pickle, lettuce, tomato & tartar sauce
Tuna Dijon $15.19
Tuna salad, carrot, cucumber, alfalfa sprouts, tomato & dijon mustard

Salads
Jurassic Salad $13.49
Field greens, grilled chicken, dried cranberry, chopped apple, walnuts, sunflower seeds. Recommended with lemon juice & olive oil.
Crispy Tofu $13.99
Crispy spicy tofu, mixed greens, sunflower seeds, dried cranberries, apple, cucumber, red cabbage and carrot Dressing: Soy garlic vinaigrette
Mango Tango $15.99
Romaine, Tomato Cabbage, Cucumber, Mango, Pickled Onion, Almond, Carrot, Chicken Cutlet
Cobb Salad $15.99
Romaine lettuce, grilled chicken, avocado, bacon bits, crumbled bleu cheese, cucumber, hard boiled egg & tomato. Recommended with ranch dressing.
Kale Caesar Salad $12.49
Kale, grilled chicken, grape tomatoes, parmesan cheese, croutons. Recommended with caesar dressing.
Caesar Salad $8.99
Romaine lettuce, parmesan cheese and croutons. Recommended with Caesar dressing.
Garden Salad $9.49
Romaine lettuce, kalamata olives, carrot, cucumber, mixed peppers, red cabbage & tomato. Recommended with balsamic vinaigrette.
Greek Salad $10.99
Romaine lettuce, kalamata olives, carrot, cucumber, mixed peppers, red cabbage, tomato & feta cheese. Recommended with greek yogurt.
Mexicool Salad $13.49
Field Greens and Romaine with Grilled Chicken, Grape Tomatoes, Red Onions, Avocado and Tortilla Chips. Recommended with Cilantro Lime Pesto dressing.

Catering - Sandwich Packages
Greek Salad $10.25
Fruit Salad $8.25
Spring Salad $10.25
Tomato & Avocado $9.25
Tomato & Mozzarella $9.25
Cheese Tortellini $9.25
Tuna Shell Pasta $9.25
Cavatappi Pasta Salad $9.25
Caesar Salad $9.25
Teriyaki Chicken & Broccoli $9.25
Autumn Salad $10.25
Garden Salad $9.25
Potato Salad $9.25
Fiesta Salad $9.25
Roasted Corn Salad $9.25
Penne Pesto $9.25
Cookie & Brownie Tray $9.25
Sweet Tooth Platter $9.25

Grain Bowl
Chicken Mojo $13.99
Super grains with grilled chicken, baby spinach, black bean, corn, red cabbage, cucumber salsa. Recommended with mojo sauce
In The Wild $13.99
Super grains, grilled chicken, kale, apple, dried cranberry, almond, chick pea, fresh mozzarella. Recommended with Balsamic Vinaigrette

Catering - Entree Salad
Chef Salad $138.00
Pinwheels of ham, turkey, Genoa salami, American cheese, fresh mozzarella, bell peppers, tomatoes, black olives, carrots, cucumbers & hard boiled eggs, on bed of romaine lettuce.
Cobb Salad $138.00
Grilled chicken, crumbled bleu cheese, crispy bacon, avocado, sliced egg & tomatoes on a bed of romaine lettuce.

Catering - Breakfast Boxed
Box 2 $116.00
Two hard boiled eggs served with fresh fruit salad, multi-grain bread, and peanut butter spread.
Box 1 $100.00
Fresh fruit salad served with low-fat yogurt and a yogurt muffin.
Box 3 $124.00
Fresh fruit salad served with low-fat yogurt and a bagel with spreads.

LENWICH Details

Service options
Delivery
Takeout
Dine-in

Popular for
Breakfast
Lunch
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Offerings
Coffee
Comfort food
Healthy options
Quick bite

Dining options
Breakfast
Lunch
Catering
Dessert
Table service

Atmosphere
Casual

Planning
Accepts reservations

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Children
Good for kids

LENWICH Photos

LENWICH Location

LENWICH

New York New York County New York Lexington Avenue

792 Lexington Ave, New York, NY 10065, USA

LENWICH Reviews

An average rating of ★3.7 from 24 user reviews.

pricescaesar wrapveggie sandwichcashiersaladingredients

★ 5★ 4★ 3★ 2★ 1

I can say its a decent place,they have few tables to dine in. They have self counter and also a cashier which is nice.. you can see in the counter the ingredients of their food,you see how they prepare your food on the spot. Inordered chicken avocado wrap. Its taste good but more better if they can toast/ they have toasted the wrap and additional spice flavor for a small kick.Cashier were busy talking and chitchattingPrice are decent,menu selections were good. Will try to come back next week to try their bowls
June 21 · C M S
Service was super quick and kind despite a lunch rush! It’s a go to for my office. Pretty decent place for a lunch. Love their tofu salads but maybe the city is just getting pricier.
September 13 · Kajal
All the people in here posting bad reviews for the service were clearly in search of the wrong thing. This is a pickup spot for a sandwich in NYC and that’s exactly what it delivers. Lots of options, fast, and tasty. I got the veggie sandwich and thought it was excellent. The 7 grain bread was delicious.
May 19 · Elena Ox
I fell in love with Lenwich for their Caesar wraps and stellar customer service that I am normally graced with. However, moving forward, I will never step foot in this location and I don't know if I will ever support Lenwich again! In the past (literally last two weeks) I shopped at this Lenwich location prior and I always spend close to $20-$30. They always give me butter to go with the free bread rolls and told me that this is complimentary.Today, I decided I wanted a muffin with a side of cream cheese. After the outrageous cost of $2 for a little side of cream cheese, I asked them to remove the charge and forget the side of cream cheese. There was an endless array of complimentary bread rolls. I asked for the complimentary butter on the side and Tracy decided to step to the side and whisper to her fellow co-worker, next thing I know, she added a random charge for the butter that is supposed to be complimentary. It wasn't expensive but it was more the principle of why are you charging me for something complimentary?When I asked why I was being charged, she said, "my coworker told me to charge you." After explaining multiple times that I frequent this location and this is abnormal and discriminatory treatment because I've been told numerous times that it is a complimentary treat, I asked to speak to the manager to see if this is a new policy. Rigo came over after chuckling with his staff about the situation. I explained my confusion and told him that this is the first time that I've ever heard of such a thing and he said, "you expect me to give you free bread and free butter, isn't the bread enough?" I was appalled at the audacity of the manager. I told him that this is discrimination and that I am going to report them. I am an African American woman who has supported Lenwich and this is completely disappointing. I guess I didn't spend enough money to qualify for free complimentary butter to go with my complimentary bread roll.I was going to ask for a refund for the muffin, as I no longer wanted to give them a dime of my money. After asking for their names, Rigo stretched his name out on the apron like he was proud to get reported. This customer service is absolutely degrading and Lenwich will never see another dollar from me. Every customer, no matter their skin complexion matters and the fact that I got treated so poorly after being a frequent customer at this location is completely disappointing. NEVER AGAIN!
July 23 · Solange Jacques
Wow! All the sandwiches prices raised. I just had Lenwitch sandwich. Tastes was same only price changed
June 11 · Gene Kim