McDonald's in Jackson Heights, NY: Your Local Guide to Fast Food, Breakfast, and Coffee

McDonald's Introduce

### Welcome to Your Local McDonald's in Jackson Heights, Queens, NY

Whether you’re a lifelong New Yorker or simply passing through the vibrant and diverse neighborhood of Jackson Heights, you know the value of a quick, reliable meal. The McDonald's location at 37-59 82nd St stands as a readily available option for residents and visitors alike. This establishment is more than just a place for a quick hamburger; it functions as a comprehensive Fast food restaurant, a dedicated Breakfast restaurant for your morning routine, a convenient Coffee shop via its McCafé offerings, and a classic Hamburger restaurant offering the menu items that have made the brand an international staple.

Serving the Jackson Heights community, this location provides a menu that caters to diverse tastes at various times of the day. It offers the classic, quality-controlled products you expect from the chain, from the signature burgers made with 100% real beef patties to its globally recognized fries and varied breakfast menu. It’s positioned as a friendly, professional spot for families, groups, and solo diners looking for affordability and convenience in the heart of Queens.

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### Location and Accessibility in Jackson Heights

The McDonald's in Jackson Heights is strategically situated at 37-59 82nd St, Jackson Heights, NY 11372, USA. This address places it firmly in a bustling commercial area, making it an extremely accessible spot for those navigating the neighborhood's energetic streets. Jackson Heights is well-known for its excellent public transportation access, and this location is conveniently placed near major thoroughfares and transit hubs.

For local users in New York, getting to the restaurant is straightforward. While specific subway or bus stops are not provided, the central location on 82nd Street suggests proximity to key transit lines that serve the area, making it a reliable destination whether you are on foot or utilizing public transit.

Understanding the importance of inclusion in NYC, this McDonald's location prioritizes Accessibility. It features a Wheelchair accessible entrance, ensuring ease of entry for all patrons. Inside, guests will also find a Wheelchair accessible restroom and Wheelchair accessible seating options, making it a truly welcoming environment. For those who drive, the area offers both Free street parking and Paid street parking, a practical amenity in a dense New York City neighborhood.

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### Extensive Services Offered

This McDonald's offers a wide array of services designed to provide maximum convenience for the fast-paced life in Queens. Whether you prefer to grab your order and go, or sit down and enjoy your meal, the options are plentiful:

Dine-in: Enjoy your meal in a Casual atmosphere with comfortable Seating options. It is an ideal setting for Groups and families, as the establishment is confirmed to be Good for kids.
Takeout: Perfect for those on a tight schedule who need a Quick bite to enjoy elsewhere.
Delivery: Offering the ultimate convenience, you can have your favorite menu items delivered directly to your home or office. This service includes No-contact delivery options for health and safety preference.
Curbside pickup: A streamlined service where you can order ahead and have your food brought right to your vehicle, minimizing waiting time.
Onsite services: Standard counter service and preparation are available, often providing Late-night food options for those working late or out and about after dark.
Mobile Ordering and Payments: To speed up your transaction, the location accepts NFC mobile payments, making checkout swift and modern.

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### Key Features and Menu Highlights

The experience at this Jackson Heights McDonald's is defined by a commitment to well-known brand features and a vast menu that covers every part of the day. They specialize in the following categories and popular offerings:

Great Coffee & McCafé®: A major highlight is the quality of the Coffee. The McCafé® line offers hot and cold drinks like the McCafé® Caramel Mocha, McCafé® Iced Coffee, and delightful frozen options such as the McCafé® Strawberry Banana Smoothie and various Frappés. It's a full-service coffee shop experience conveniently located within a fast-food setting.
Signature Burgers & Sandwiches: The core menu features 100% real beef patties with no fillers, additives or preservatives. Fan favorites include the Big Mac®, Quarter Pounder® Hamburger, and the Double Quarter Pounder® With Cheese. The chicken and fish options are equally popular, notably the classic Chicken McNuggets®, the dependable McChicken®, and the sustainable whitefish Filet-O-Fish®.
All-Day Dining Focus: This location is Popular for offering food during all major meal times: Breakfast, Lunch, and Dinner. It’s also recognized as a destination for Solo dining and for those needing Late-night food, confirming its 24/7 or extended-hour service model essential for New York.
Family-Friendly Amenities: Recognizing the needs of families, the restaurant provides High chairs for small children and offers the specially designed Happy Meal® and Mighty Kids Meal with choices like the Happy Meal Hamburger or Happy Meal 4 McNuggets®.
Wi-Fi Availability: For those who need to work or browse while they eat, Wi-Fi is available as an amenity, adding an element of convenience for remote work or quick communication.
Desserts & Shakes: Round out your meal or satisfy a sweet tooth with options like the classic Baked Apple Pie, various McCafé® Shakes (Chocolate, Strawberry, Vanilla), and the beloved McFlurry® With Oreo® Cookies.

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### Contact Information

For direct contact with the Jackson Heights McDonald's location, use the following details:

Address: 37-59 82nd St, Jackson Heights, NY 11372, USA

Phone: (718) 476-0747

Mobile Phone: +1 718-476-0747

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### What is Worth Choosing: Convenience and Classic Offerings

When deciding to choose this McDonald's in Jackson Heights, you are selecting a globally recognized brand that guarantees a baseline of familiarity and convenience, particularly crucial in a bustling metropolitan area like Queens. The main reasons to visit include:

Unmatched Convenience and Accessibility: The wide range of service options is a major draw. The availability of Curbside pickup, Delivery (including no-contact), Takeout, and easy mobile payment through NFC mobile payments caters perfectly to the New York lifestyle. Furthermore, the commitment to Wheelchair accessible features ensures that the location is open and comfortable for the entire community.

Breakfast & Coffee Expertise: The inclusion of the full McCafé® menu and a robust Breakfast selection, featuring items like the Egg McMuffin® and Bacon, Egg & Cheese McGriddles®, positions this spot as a go-to morning destination. The acknowledged highlight of Great coffee is a strong reason to stop by at any time of day.

Reliable and Affordable Meal Options: The restaurant offers a wide variety of meals under the types of Fast food restaurant, Hamburger restaurant, and Sandwich shop. This breadth ensures that whether you need a classic Cheeseburger, a lighter Side Salad, or a full Big Breakfast With Hotcakes, the option is available quickly and affordably. It’s a reliable source for a Quick bite during Lunch or Dinner hours.

It is worth noting that while the menu and services are extensive, customer feedback occasionally suggests that the restaurant can be overcrowded, leading to wait times of around 5-10 minutes, and that the kitchen may sometimes appear understaffed. This indicates that peak hours can be quite busy, a common occurrence in high-traffic NYC locations. However, the core strength lies in the vast menu, the constant availability of late-night food, and the essential convenience services that keep it a relevant and practical choice for the Jackson Heights community. For a quick, dependable, and accessible meal at almost any hour, this McDonald's location remains a central and active part of the local dining landscape.

The classic appeal of the World Famous Fries®, the variety of McFlurry® desserts, and the commitment to a family-friendly environment with a dedicated Kids' menu all contribute to its continued popularity among locals.

McDonald's Vibe

Burgers
When it comes to our burgers, we mean business. 100% real beef patties that have no fillers, additives or preservatives are the foundation for every Hamburger and Cheeseburger we proudly serve. Whether the Quarter Pounder®*, seared to stay thick a...
Big Mac®
Mouthwatering perfection starts with two sear-sizzled 100% pure beef patties and Big Mac® sauce, sandwiched between a sesame seed bun. American cheese, shredded lettuce, onions and pickles top it off.
Cheeseburger
A juicy, 100% pure beef patty with absolutely no fillers, additives or preservatives, seasoned with a pinch of salt and pepper, and topped with a tangy pickle, chopped onions, ketchup, mustard, and a slice of melty American cheese.
Double Cheeseburger
Double Cheeseburger features two 100% pure beef patties with absolutely no fillers, additives or preservatives, seasoned with a pinch of salt and pepper, and topped with tangy pickles, chopped onions, ketchup, mustard and two slices of melty Ameri...
Hamburger
A juicy, 100% pure beef patty with absolutely no fillers, additives or preservatives, seasoned with a pinch of salt and pepper, and topped with a tangy pickle, chopped onions, ketchup and mustard.
Quarter Pounder® Hamburger
A ¼ pound 100% beef patty, slivered onions, ketchup, mustard on a toasted sesame seed bun.
Double Quarter Pounder® With Cheese
Two quarter pound* Ingredients: 100% Pure USDA Inspected Beef; No Fillers, No Extenders. Prepared with Grill Seasoning (Salt, Black Pepper). Layered with two slices of melty cheese, slivered onions and tangy pickles on sesame seed bun. *Weight bef...
McDouble®
McDouble® burger features two 100% pure beef patties with absolutely no fillers, additives or preservatives, seasoned with a pinch of salt and pepper, and topped with tangy pickles, chopped onions, ketchup, mustard and a slice of melty American ch...

Chicken & Sandwiches
Irresistible flavors come to the table. Enjoy options like our chicken sandwiches and salads with chicken. Or try a Filet-O-Fish®, made with whitefish that is wild-caught and sourced from sustainable fisheries. Catch tastiness you can feel good ab...
Chicken McNuggets®
Our tender, juicy Chicken McNuggets are made with 100% white meat chicken and no artificial colors, flavors and now no artificial preservatives.
Filet-O-Fish®
Dive into our wild-caught fish sandwich! Our fish filet is made with Alaskan Pollock sourced from sustainable fisheries, topped with melty American cheese and creamy tartar sauce, and served on a soft, steamed bun.
McChicken®
Deliciously crispy chicken topped with mayonnaise, shredded lettuce, and served on a perfectly toasty bun. *Available at participating restaurants
Crispy Chicken Sandwich
This southern style fried chicken sandwich is crispy, juicy and tender perfection. It’s topped with crinkle-cut pickles and served on a new toasted, buttered potato roll.
Spicy Crispy Chicken Sandwich
With our new spicy pepper sauce topping the new southern style fried chicken on a new toasted potato roll, this sandwich was made for those who like it crispy, juicy, tender and hot.
Deluxe Crispy Chicken Sandwich
Get a little extra with toppings. Go deluxe with shredded lettuce, Roma tomatoes and mayo to take crispy, juicy and tender to the next level.

Breakfast
Meals include hash browns and small coffee or soft drink. Pick a different drink or side for an additional charge. Promotion pricing may be lower than meal pricing.
Egg McMuffin®
An excellent source of protein and oh so delicious. We place a freshly-cracked Grade A egg on a toasted English Muffin topped with real butter and add lean Canadian bacon and melty American cheese. And all that for 290 calories.
Sausage McMuffin® With Egg
Sausage McMuffin® with Egg features a savory hot sausage, a slice of melty American cheese, and a delicious egg all on a freshly toasted English muffin. For a different taste, try it with freshly grilled egg whites and smooth white cheddar*. *past...
Sausage McMuffin®
Sausage McMuffin® features a warm, freshly toasted English muffin, topped with savory hot sausage and a slice of melty American cheese.
Sausage Biscuit
Sausage Biscuit with sizzling hot sausage on a warm buttermilk biscuit that’s topped with real butter and baked to perfection.
Bacon, Egg & Cheese McGriddles®
Bacon, Egg & Cheese McGriddles® feature soft, warm griddle cakes with the sweet taste of maple, holding our thick-cut Applewood smoked bacon, a fluffy folded egg, and a slice of melty American cheese. McGriddles cakes have no artificial preservati...
Sausage McGriddles®
Sausage McGriddles® feature soft, warm griddle cakes—with the taste of sweet maple—that hold our savory, sizzling hot sausage. McGriddles® cakes have no artificial preservatives or flavors and no colors from artificial sources.
Sausage, Egg & Cheese McGriddles®
Sausage, Egg & Cheese McGriddles® feature soft, warm griddle cakes—with the sweet taste of maple—that hold a fluffy folded egg, savory sausage, and melty American cheese. McGriddles cakes have no artificial preservatives or flavors and no colors f...
Sausage Burrito
Start your morning with a Sausage Burrito—fluffy scrambled egg, sausage, melty cheese, green chiles, and onions, all wrapped in a soft tortilla.
Hotcakes & Sausage
Hotcakes and Sausage feature three golden brown, melt-in-your-mouth hotcakes with a side of real butter and the sweet flavor of maple. Plus, a side of our savory hot sausage.
Hotcakes
Three golden brown, melt-in-your-mouth hotcakes with a side of real butter and the sweet flavor of maple.
Big Breakfast
Wake up with a warm biscuit, fluffy scrambled eggs, savory hot sausage, and crispy golden hash browns. For a different taste, try it with freshly grilled egg whites.
Big Breakfast With Hotcakes
Fill up with a warm biscuit, savory hot sausage, fluffy scrambled eggs, crispy hash browns, and golden brown hotcakes with a side of real butter and the sweet flavor of maple. For a different taste, try it with freshly grilled egg whites.
Hashbrown
Deliciously tasty hash browns. Fluffy on the inside, crispy and toasty on the outside.
Apple Slices
Specially selected varieties mean our apple slices are always crisp and juicy.
Fruit N Yogurt Parfait
Creamy Fruit ‘N Yogurt Parfait with low-fat vanilla yogurt, layers of plump blueberries and sweet strawberries, and a crunchy granola topping. *Available at participating restaurants
Egg White Delight McMuffin®
Made with 100% freshly grilled egg whites, extra lean Canadian bacon, smooth white cheddar* and a warm, freshly toasted English muffin. The Egg White Delight is 250 calories and packed with protein. *pasteurized process
Bacon Egg & Cheese Biscuit
Bacon, Egg & Cheese Biscuit features a warm, buttermilk biscuit brushed with real butter, thick cut Applewood smoked bacon, a fluffy folded egg, and a slice of melty American cheese. Or, put a different spin on breakfast and try it with 100%, fres...
Sausage Biscuit with Egg
Sausage Biscuit with Egg features a warm biscuit brushed with real butter, sizzling hot sausage, and a fluffy folded egg.
Fruit & Maple Oatmeal
Our oatmeal starts with two full servings of whole-grain oats and a touch of cream. Loaded with red and green apples, cranberries and two varieties of raisins. And you can have it just how you like it, with or without brown sugar.

Snacks & Sides
Grab somethin’ for your SNACKS & SIDES. We know you aren’t always looking for a full meal, so no matter what you’re craving, we’ve got easy snacks and sides that’ll have you covered.
Hashbrown
Deliciously tasty hash browns. Fluffy on the inside, crispy and toasty on the outside.
World Famous Fries®
Our French fries are born from premium potatoes such as the Russet Burbank and the Shepody. With zero grams of trans fat per labeled serving, these epic fries are crispy and golden on the outside and fluffy on the inside.
Apple Slices
Specially selected varieties mean our apple slices are always crisp and juicy.
Side Salad
Freshly prepared with crisp chopped romaine, baby spinach, baby kale, red leaf lettuce, ribbon cut carrots, tasty grape tomatoes and served with your choice of Newman's Own dressing.

Desserts & Shakes
Our cool options don’t disappoint.
McCafé® Chocolate Shake
Chocolate Shake featuring our deliciously creamy vanilla soft serve and chocolate syrup, topped with whipped topping. Available in Small, Medium, and Large.
McCafé® Strawberry Shake
Strawberry Shake made with creamy vanilla soft serve, blended with strawberry flavored deliciousness, topped with whipped topping. Available in Small, Medium, and Large.
McCafé® Vanilla Shake
The classic vanilla shake, made with our creamy vanilla soft serve, topped with whipped topping. Available in Small, Medium, and Large.
Vanilla Cone
Enjoy a treat made with sweet, creamy vanilla soft serve in a crispy cone.* *Available at participating restaurants.
Hot Fudge Sundae
Vanilla soft serve, smothered in chocolaty fudge sauce. *Nuts optional
McFlurry® With M&M's® Candies
Dig in to a McFlurry® with M&M'S® made from vanilla soft serve with colorful chocolate candies swirled in. Enjoy these classic M&M’S® desserts in Regular Size and Snack Size.
Kiddie Cone
Creamy vanilla soft serve in a crispy little cone.
Hot Caramel Sundae
Cool and creamy vanilla soft serve meets warm, rich, buttery caramel. *Nuts optional
Strawberry Sundae
Creamy vanilla soft serve topped with sliced strawberries in a sweet and tart strawberry sauce. *Nuts optional
McFlurry® With Oreo® Cookies
Vanilla soft serve with OREO® Cookies mixed in. Available in Regular Size and Snack Size.
Baked Apple Pie
Delicious apples, lightly spiced with cinnamon, baked in a flaky pastry.
Strawberry & Crème Pie
Made with strawberries and vanilla flavored crème, baked side by side in a sugar-coated crust.
Chocolate Chip Cookie
Our classic cookie, loaded with chocolate chips and baked to soft, warm perfection. *Available at participating restaurants.
Oatmeal Raisin Cookie
Made with crunchy oats and packed with raisins for sweetness. *Available at participating restaurants.

Happy Meal
You want the best for your family. So do we. Our kid-friendly restaurants have great Happy Meal® options like a Hamburger made with a 100% beef patty that has no fillers, additives or preservatives. Or enjoy our tender and juicy Chicken McNuggets®...
Happy Meal Hamburger
Happy Meal Cheeseburger
Happy Meal 4 McNuggets®
Mighty Kids Meal 6 McNuggets®

McCafé®
McCafé® Strawberry Banana Smoothie
Made with the perfect combination of fruit purees and juices, such as strawberry and banna, blended with creamy low fat yogurt and ice. Available in Small, Medium, and Large. Ala carte only. Price and participation may vary.
McCafé® Mango Pineapple Smoothie
Made with the sweet combination of fruit purees and juices, such as mango and pineapple, blended with creamy low fat yogurt and ice. Available in Small, Medium, and Large.
McCafé® Mocha Frappé
Made with rich chocolate flavor and a hint of coffee, our Frappé Mocha is blended with ice and covered with whipped topping and chocolately drizzle. Available in Small, Medium, and Large.
McCafé® Caramel Frappé
Made with rich caramel flavor and a hint of coffee, blended with ice, and topped with whipped cream and caramel drizzle. Available in Small, Medium, and Large.
McCafé® Mocha
Made from 100% Rainforest Alliance Certified espresso, steamed with whole or nonfat milk, chocolate and caramel syrup, topped with whipped cream and a caramel drizzle.
McCafé® Caramel Mocha
The Caramel Mocha is made with expertly roasted espresso beans that are sustainably sourced from Rainforest Alliance Certified™ farms, steamed whole or nonfat milk, chocolate caramel syrup, and topped with whipped topping and caramel drizzle.
McCafé® Iced Mocha
Made from 100% Rainforest Alliance Certified espresso, whole or nonfat milk, chocolate and caramel syrup, topped with whipped cream and a caramel drizzle.
McCafé® Iced Caramel Mocha
Iced Caramel Mocha, sustainably sourced and made with espresso beans from Rainforest Alliance Certified™ farms, our refreshingly cool iced mocha is made with whole or nonfat milk, chocolate and caramel syrup, and topped with whipped topping and ca...
McCafé® Latte
Warm up with a rich Latte, made from Rainforest Alliance Certified espresso. Customize the Latte that’s made fresh just for you with steamed whole or nonfat milk, mixed with your choice of flavor at certain locations. Available in Small, Medium, a...
McCafé® Caramel Latte
Warm up with a rich Latte, made from Rainforest Alliance Certified espresso. Customize the Latte that’s made fresh just for you with steamed whole or nonfat milk, mixed with your choice of flavor at certain locations. Available in Small, Medium, a...
McCafé® French Vanilla Latte
Warm up with a rich Latte, made from Rainforest Alliance Certified espresso. Customize the Latte that’s made fresh just for you with steamed whole or nonfat milk, mixed with your choice of flavor at certain locations. Available in Small, Medium, a...
McCafé® Iced Latte
Cool down with a cold McCafé® Iced Latte, made from Rainforest Alliance Certified™ espresso. Customize the Iced Latte that’s made fresh just for you with cold whole or nonfat milk, mixed with your choice of flavor at certain locations. Available i...
McCafé® Iced Coffee
Refreshingly cool and made with sustainably sourced 100% Arabica beans, cream, and your choice of flavored syrups. Available in Small, Medium, and Large.
McCafé® Hot Chocolate
Taste the delicious chocolaty flavor of a McCafé® hot chocolate. Hot chocolate made with steamed whole or nonfat milk, rich chocolate syrup, and topped with whipped topping and chocolate drizzle.
McCafé® Coffee
Treat yourself to a cup of our simple, satisfying morning coffee. Made with 100% Arabica beans, McCafé® Coffee is expertly roasted and freshly brewed every 30 minutes. Enjoy your hot coffee black or with your choice of sugar, sweetener, and dairy ...
McCafé® Caramel Iced Coffee
Refreshingly cool and made with sustainably sourced 100% Arabica beans, cream, and your choice of flavored syrups. Available in Small, Medium, and Large.
Iced Tea
Ice Tea with a brisk blend of orange pekoe and pekoe cut black tea, served ice cold. Available in Extra Small, Small, Medium, and Large.
Sweet Tea
Sweet Tea with a briskly refreshing blend of orange pekoe and pekoe cut black tea, sweetened to perfection. Available in Extra Small, Small, Medium, and Large.
McCafé® French Vanilla Iced Coffee
Refreshingly cool and made with our dark roast beans and smooth French vanilla flavor. Personalized with your choice of sweetener and creamer for a taste that’s unmistakably yours.

Beverages
Hit refresh when you sip our DRINKS. Satisfy your thirst with a variety of drinks. From refreshing options like $1 any size soft drinks*, to $2 small McCafé Smoothies, Frappés, or Shakes**. Grab a straw and go.
Coca-Cola®
A cold and refreshing complement to all of our menu items. Available in Extra Small, Small, Medium, and Large.
Diet Coke®
Icy cold Diet Coke®, with zero calories. Available in Extra Small, Small, Medium, and Large.
Sprite®
Delicious lemon-lime taste with no caffeine. Available in Extra Small, Small, Medium, and Large.
Dr. Pepper®
Every sip is truly unique. Available in Extra Small, Small, Medium, and Large.
Diet Dr. Pepper®
Enjoy the unbelievably satisfying taste with no calories. Available in Extra Small, Small, Medium, and Large.
Powerade® Mountain Berry Blast
POWERADE® Mountain Berry Blast® is a blast of refreshment. Available in Extra Small, Small, Medium, and Large. *Available at participating restaurants
Dasani® Water
Purified with minerals for sheer refreshment.
1% Low Fat Milk Jug
Wholesome low fat milk, an excellent source of Calcium and Vitamin D.
Fat Free Chocolate Milk Jug
Fat free chocolate milk, an excellent source of Calcium and Vitamin D.
Honest Kids Appley Ever After Organic Juice Drink
Honest Kids Juice drink is sweetened only with fruit juice, and it’s an organic drink perfect for a kids meal!

McDonald's Details

Service options
Curbside pickup
No-contact delivery
Delivery
Onsite services
Takeout
Dine-in

Highlights
Great coffee

Popular for
Breakfast
Lunch
Dinner
Solo dining

Accessibility
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating
Wheelchair accessible parking lot

Offerings
Coffee
Late-night food
Quick bite

Dining options
Breakfast
Lunch
Dinner
Dessert
Seating

Amenities
Wi-Fi
Restroom

Atmosphere
Casual

Crowd
Groups

Payments
NFC mobile payments
Credit cards

Children
Good for kids
High chairs
Kids' menu

Parking
Free street parking
Paid street parking
Parking

McDonald's Photos

McDonald's Location

McDonald's

New York Queens County Jackson Heights 82nd Street

37-59 82nd St, Jackson Heights, NY 11372, USA

McDonald's Reviews

An average rating of ★3.8 from 1369 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I normally don’t write reviews, but I feel I need to share my experience due to the serious issues I encountered at this McDonald’s.First, the service was not terrible, but it was inefficient. I ordered a 60-piece chicken nugget, and the cashier told me they only had 20-piece boxes. Any skilled fast food worker would have simply provided three 20-piece boxes to fulfill the order. Instead, my order was changed to a 6-piece nugget without asking me. I had to go back and request a correction, which was inconvenient. Other McDonald’s locations I’ve visited have understood such requests without issue.Second, the food quality was extremely disappointing. I have been eating at McDonald’s for years and usually enjoy it at least once a month, but this visit was unacceptable. The fries were completely bland — no seasoning at all. Even when dipped in sauce, they tasted flavorless. The chicken nuggets were also lacking any seasoning. Worst of all, I found a bug inside one nugget mid-bite. I did not take a photo because I was shocked and immediately spat it out and threw it away.The McChicken sandwich was only “okay,” but again lacked seasoning and had far too little sauce — so little that I could barely taste it. At other locations, the McChicken is always flavorful and well-prepared.The drink I ordered was the best item I received, but even that tasted different than usual.Finally, the restaurant was overcrowded, and I had to wait 5–10 minutes for my food. Overall, this experience was highly disappointing, and I hope management takes steps to improve both the food quality and service.
August 13 · Gem Bunny
Always full of people waiting for their food. The food quality is standard but it often seems like the kitchen and cashiers are a bit understaffed.
September 15 · Joshua Moreno
I’ve always been a fan of McDonald's, especially for their consistency in fast food quality and service. However, my recent experience at the 82nd St, Jackson Heights location left me a bit disappointed.While the food was great, as expected, the service here was lacking. No trays were provided for dine-in orders, and I was charged extra for basic condiments like ketchup and mayonnaise, which is quite unusual for a McDonald's. Even simple items like napkins were only given upon request, which detracted from the overall experience.It's a bit frustrating to see this location deviate from the standard McDonald's service that many of us appreciate. Charging for condiments and not providing basic amenities is not what you'd expect from a brand with such a strong reputation.I hope the management considers addressing these issues to align better with McDonald's usual customer experience. Despite these hiccups, the food quality was still good, but the service needs improvement.
September 25 · CHANDAN RANJIT
A very busy place for a very busy area. This MCD location has a decent place to sit and enjoy your food with friends and family. We tried shamrock shake and McChicken sandwich. Both items were delicious and their service was fast and accurate.
March 27 · Shany Thakur
I went to this McDonald’s today August 3, 2021, I will not blame the customer service on all the employees but, the server she was horrible. I got in my car & something told me to check on my order. When I looked in the bag they only gave me one burrito. It’s supposed to be 2, that’s what I ordered. So when I came back (I forgot to mention that the parking over there is horrible) the short hispanic server gave me the burrito with no problem. When I took a bite of the burrito it didn’t have the green & red peppers on it?!?! When opened and touched the second burrito was cold as you can see from the picture the cheese was like plastic & they make there burritos very different than the other McDonald’s burritos that I ate. They need re training in food preparation. It’s not the first time that I dealt with this Spanish manager, she’s a very nasty, nasty individual & that’s the manager?!?…They treat black people very nasty. I hope the McDonald’s corporation sees this. I ended up throwing away the two burritos I tore it in pieces. The first one was disgusting period!! I didn’t eat the second one.
November 21 · Miriam G